Reviews

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We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to review our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences.

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Average rating:  
 17 reviews
by Imperial towing on Imperial Towing
Complete kindness and service

I would like to comment on imperial towing, not only for their quick response to my needs but, also for their courtesy and kindness. Not only by the driver but, by 2 people in the office one named Arlene and the other named Janet who are very very understanding and kibd. When something in my vehicle got damaged by the driver, accidentally of course, as soon as I told them about it they offered to take care of it,quickly monetarily and kindly. if I need a tow again at any time I will make sure that it is "imperial towing"I thank you all at imperial towing,with sincerity and gratitude,Linda B

by Michael Rodriguez on Imperial Towing
Knights in shinning tow trucks

Recently one of my semi trucks in my fleet was involved in a very bad unfortunate accident if anyone has been involved in a accident on the interstate they know how stressful scary crazy it can be now being in a semi made it worse they we called them for help and thats what they did from the time Steve showed up in there big beautiful black tow truck he assured me that everything was going to be ok i was worried about my load he assured me again that the load would be perfect when he got done GREAT JOB guys you did it you saved what was left of the truck and my load didnt move and you stayed late to make sure i could get the load on another truck and we still made our delivery on time thank you for handling our problem as calm fast professional and knowledgeable as you guys did AGAIN GREAT JOB....

by Ron on Imperial Towing
Tow

This was my second time using Imperial. And actually I had Scott again as well. He was there well within the time given by roadside assistance. Loading was quick and the delivery to my destination was comfortable. Hopefully I don't need their services a third time but if I do id gladly use them and definitely recommend them. Thanks again, Scott!

by Julie on Imperial Towing
Outstanding service!

Sean did a fantastic job rescuing our Jeep when our daughter lost her keys. He went twice to the site for pickup when it was locked down after the first try. He was friendly, professional and very experienced. Their 24-hour service, quick response and availability were all appreciated. We will definitely call Imperial Towing when we need help again!

by alley on Imperial Towing
great

Tony did great was very nice did everything so quick. I appreciated it.made the environment comfortable

by Anya on Imperial Towing
Towing BMW in Melbourne

Thank you Joe from Imperial Towing.
Great Service. Very good customer service.

by Randy on Imperial Towing
Quick Service with a smile

It doesn't happen very often that I take the time to write a review. Yesterday, it happen, my car died in a very awkward place. After calling my insurance company, I was told Imperial Towing would be coming. Normal wait time:60 min. Imperial was there in 15 min. Thanks Sam!
Scott, the driver had my car hooked up and ready to go in 5-10 minutes. He was very professional. If you ever need a towing service, call Imperial. I know I will. Thanks for all the help! Great job!

by Branden on Imperial Towing
Good people

Had a mechanic call these guys today to haul a grapple truck 2 hours away.. Showed up earlier then they expected witch was nice as its florida and hot.. Took less then 30 min to hook up.. I believe it was the owner who hooked up great guy to deal with treats you like a customer. I probably won't break down around hear again but if I did this would be who I would call

by Lisa on Imperial Towing
Fantastic service

Sam helped us out with a tow today and was fantastic. Showed up FAST, took care of the whole thing. Great customer service. I would definitely call Imperial Towing again!

by Trevor on Imperial Towing
lost Mercedes Benz keys

This company is insane. They are fast, professional, knowledgeable and courteous when it came to towing my Mercedes. It was stuck in my garage because my son lost the keys at a party when he drove our other car. I was amazed watching Anthony get my car up and out like a skilled surgeon. I will highly recommend this company to anyone great job guys.

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