Reviews

We want to hear from YOU!

We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to review our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences.

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Average rating:  
 13 reviews
by alley on Imperial Towing
great

Tony did great was very nice did everything so quick. I appreciated it.made the environment comfortable

by Anya on Imperial Towing
Towing BMW in Melbourne

Thank you Joe from Imperial Towing.
Great Service. Very good customer service.

by Randy on Imperial Towing
Quick Service with a smile

It doesn't happen very often that I take the time to write a review. Yesterday, it happen, my car died in a very awkward place. After calling my insurance company, I was told Imperial Towing would be coming. Normal wait time:60 min. Imperial was there in 15 min. Thanks Sam!
Scott, the driver had my car hooked up and ready to go in 5-10 minutes. He was very professional. If you ever need a towing service, call Imperial. I know I will. Thanks for all the help! Great job!

by Branden on Imperial Towing
Good people

Had a mechanic call these guys today to haul a grapple truck 2 hours away.. Showed up earlier then they expected witch was nice as its florida and hot.. Took less then 30 min to hook up.. I believe it was the owner who hooked up great guy to deal with treats you like a customer. I probably won't break down around hear again but if I did this would be who I would call

by Lisa on Imperial Towing
Fantastic service

Sam helped us out with a tow today and was fantastic. Showed up FAST, took care of the whole thing. Great customer service. I would definitely call Imperial Towing again!

by Trevor on Imperial Towing
lost Mercedes Benz keys

This company is insane. They are fast, professional, knowledgeable and courteous when it came to towing my Mercedes. It was stuck in my garage because my son lost the keys at a party when he drove our other car. I was amazed watching Anthony get my car up and out like a skilled surgeon. I will highly recommend this company to anyone great job guys.

by Mike Rodgers on Imperial Towing
Thank you

Thank you for the great service from the time i caked them the guy who answered was nice and helpful to the driver Steve everything they did was above the call of duty they made us feel comfortable relaxed and we ate very much thank chukka for them. Thank you again guys

by Annette on Imperial Towing
Awesome Service!

The driver was extremely courteous and very helpful. The company was here very fast--just barely finished emptying my car--and they were professional. I will definitely call this company if I ever need a car towed.

by BRYAN on Imperial Towing
FAST HELPFUL KNOWLEDGEABLE

I RECENTLY WAS IN COCOA BEACH FL IN MY 1989 36FT RV ON VACATION TO ENJOY THEY SUNCHINE SINCE ITS STILL FREEZING IN CANADA WHEN MY RV BROKE DOWN ON A1A BLOCKING TRAFFIC I CALLED IMPERIAL TO GET TOWED THEY TOLD ME THEY WOULD BE RIGHT THERE AND EVERYTHING WOULD BE OK WHEN THE DRIVER ARRIVED THE TRUCK WAS AMAZING BEAUTIFUL HE WAS CLEAN WELL DRESSED IN UNIFORM AND IN MINUTES HAD MY RV HOOKED UP AND TOWED OUT OF THE STREET SINCE IT WAS A SATURDAY AND NOT BEING FROM HERE THE DRIVER ASKED ME WHERE I WOULD LIKE TO GO I SAID TO A RV SHOP HE SAID HE KNEW OF A PLACE THAT WAS OPEN TODAY THAT COULD PROBABLY GET IT LOOKED AT AND THEY WOULD BE ABLE TO FIX IT WITHOUT A PROBLEM I AGREED THE DRIVER WAS VERY NIVE AND PROFESSIONAL ONCE AT THE REPAIR FACILITY HE HELPED ME WITH THE GARAGE OWNER WHO WAS JUST AS HELPFUL AND NICE FROM START TO FINISH IMPERIAL TOWING IN MY OPINION WENT ABOVE AND BEYOUND FROM THE GUY WHO ANSWERED MY CALL FOR HELP TO THE GUY WHO RESCUED ME THESE GUYS ARE FIRST CLASS THE GUYS THE RECCOMMENDED WERE ALSO FIRST CLASS THANK YOU SO MUCH IMPERIAL TOWING AND KENDALL AUTOMOTIVE FOR EASING MY STRESS DURING THIS TIME HOPEFULLY I DONT BREAK DOWN AGAIN BUT IF I DO I HOPE IM CLOSE TO YOU GUYS I WISH MORE COMPANIES OUT THERE MIRRORED THESE GUYS CUSTOMER SERVIVE.. THANK YOU AGAIN FOR ALL THE HELP YOU PROVIDED OUR FAMILY

by Barbara on Imperial Towing
Fast, Professional

I have a 14-passenger bus which wouldn't start. Imperial's response time was very fast and the dispatcher was friendly and informative. The bus was quickly and safely loaded onto the flatbed and securely transported to the repair shop.

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